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RULES
RULE # 1 and MOST IMPORTANT: A Responsible Adult Must Be In Attendance and Closely Supervise All Activity While Any Inflatable or Piece of Our Equipment is In Operation. You, the customer, are responsible for providing such supervision during the entire time that our party rental equipment is in your possession, unless Jumps for Joy LLC has explicitly agreed to provide this service
Do not use the inflatable during periods of rain or excessive winds (20mph or greater).
In the event of severe weather, (lightning, thunder, rain or high winds) instruct all occupants to immediately exit the inflatable and DO NOT allow re-entry until the weather clears
All Inflatables are physically challenging. Any person with a health impairment, disease, high blood pressure, back, neck or other bone/joint problems, or any other conditions that might cause problems when physically challenged should not be allowed in any of our inflatables.
Remove shoes, eyeglasses, jewelry and other hard or sharp objects prior to entering inflatable.
All participants should empty their pockets before entering the inflatable.
No hot objects (cigarettes, BBQ grill), pets, or toys are allowed in or near any inflatable.
No Gum, Face Paint, Slime or Silly String
No Candy, Food or Drinks are allowed inside inflatable.
No flips, wrestling, or other forms of rough play are allowed in the inflatable.
Do not overload any inflatable. Participants in a bouncer and generally all inflatables should be grouped according to age and size.
Do not jump down any slide surface, climb on walls, or jump on entry step of inflatable.
Stakes/Anchors: It is the responsibility of the customer to indicate where electrical, phone, and water lines are located prior to stakes or anchors being inserted into ground. If anchors come loose or should the inflatable begin to deflate during operation, immediately and calmly instruct all participants to exit the inflatable and call at (626)240-5869
FREQUENTLY ASKED QUESTIONS
Have a question? Want to know a bit more about the rental process, our company, or the Jumpers we carry? To help you get you the answers quickly, we’ve compiled a list of popular questions we’ve received from our customers, along with their answers. Can’t find what you’re looking for? Get in touch with us and we’ll be more than happy to help.
WHICH PAYMENT METHODS DO YOU ACCEPT?
Secure online payments and deposits can be made with any major Credit Card, Apple Pay or PayPal
In person payments can be Cash, Zelle or Venmo.
CANCELLATION POLICY
We understand plans change. Please notify us as soon as possible to cancel or reschedule your reservation.
Deposits are non refundable. For cancellations and refunds please contact us at (626)240-5867
WHAT IS YOUR POLICY FOR DAMAGED PRODUCTS?
Standard Cleaning and Disinfecting is on US!
You are responsible for the inflatable. Damage beyond repair will be billed the value of the item. Damage to the inflatable and cleaning fees are assessed and charged according to the extent of damage.
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CAN I HAVE MY EVENT RENTAL AT A PARK?
WHAT DO I DO IF THERE IS BAD WEATHER ON MY EVENT DAY?
We do not deliver or use any equipment in rain, extreme heat or high winds . Please check your local weather reports and plan accordingly. Cancellations must be made within 48 hour notice.
If unpredicted rain, high wind or sever weather occur during your event quickly and calmly evacuate the jumper and turn off all blowers.
Unfortunately, NO. We can not accommodate events at park locations. Many parks do provide approved vendor lists. Please contact your Parks and Recreation department for a list of vendors that can accommodate your needs.
